![]() To install the driver are part of the Windows Operating system and will always occur when connecting a drive to a Windows PC without the driver installed. Using WD SmartWare, but the drive will function without it. Western Digital still recommends installing the SES driver when not If you wish to use theĭrive as a simple hard drive and do not require access to the advancedįeatures of the drive, you can hide the VCD by following Answer ID 3835: How to disable (hide) the Virtual CD (VCD) for Windows or Mac OSX on a My Book or My Passport drive The SES driver, and the WD SmartWare software. Optional features of your drive, you will be required to install both Virtual CD, and the WD SmartWare software. The SES (SCSI Enclosure Services) driver is different from the.If your drive is not recognized please see Answer ID 1708: I cannot find drivers for my WD drive and/or my Operating System fails to recognize my WD drive. The SES driver is not required for your drive to be recognized by your computer.Updating firmware on a My Book or My Passport New Release - Windows WD SmartWare version 1.5.1.6.WD SmartWare Utilities (VCD & Firmware) for Mac.WD SmartWare Utilities (VCD & Firmware) for Windows.WD Universal Firmware Updater for Windows. ![]() Please use the table below as a reference to available downloads for WD products by PID. Where to find the PID from Windows Device Manager | Where to find the PID from Apple System Profiler Select the type of drive you would like to find a driver for: If a driver is available, select the OS in the list to go to Not listed in either column, your WD external drive is not supported on Not required for the drive to function, but add some additionalįuncationality that the OS supplied driver cannot provide. That has a driver for any reason.In most cases the drivers listed are Please note that this table includes any drive Requires a driver to be installed besides the one that is included in Check the table below to see if your model drive In some cases you may need to install a drive in order for yourĭrive to be recognized.Warranty see Answer ID 8: How can I replace a product under warranty?. For assistance replacing your drive under Your drive may be damaged or have failed.Line program, and is not responsible for any damage to your system or That WD Technical Support cannot assist with the usage of this command With this information may assist in resolving this issue. When contacting Microsoft or your System Manufactuer, providing them It has been reported to us that some users have been able to resolve this issue using the SFC Command in a Command Prompt. Issue, as we are unable to provide assistance in diagnosing your OS. Microsoft or your System Manufacturer for assistance in resolving this The majority of the time however, the drive may request a driver, or If your WD external drive is not recognized, it can be caused by one of the following problems:
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